Contact Support
We're here to help you plan your perfect kasal!
Contact Options
Email Support
- Response time: Within 12 hours
- Best for detailed questions
- Attach screenshots if helpful
- Quick questions
- Community updates
- Feature announcements
Before Contacting Support
Check These First
- Review our FAQ
- Check Common Issues
- Try refreshing your browser
- Clear cache and cookies
Include in Your Message
- Your account email
- Event name (if applicable)
- Description of the issue
- Screenshots if possible
- Steps you've already tried
Response Times
Standard Support
- Email: Within 12-24 hours
- Facebook: Within 24 hours
Pro & Enterprise
- Priority response
- Faster resolution times
Feedback
Feature Requests
We love hearing your ideas! Email us with suggestions for new features.
Bug Reports
Found a bug? Let us know with:
- What happened
- What you expected
- Steps to reproduce
Our team is dedicated to making your wedding planning experience amazing!