Steven by PrinTrail

Privacy Policy

Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you across our website and other sites we own and operate.

1. Information We Collect

We collect information about you if we have a reason to do so, based on your subscription tier and usage:

  • Personal Information (name, email, contact details)
  • Event Information (event details, guest lists, seating arrangements)
  • Guest Data (based on subscription tier limits):
    • Starter: Up to 50 guests per event
    • StarterPlus: Up to 150 guests per event
    • Pro: Up to 200 guests per event
    • Enterprise: Base 300 guests per event
  • Payment Information (for premium subscriptions)
  • Usage Data and Analytics
  • Log Data
  • Cookies

2. How We Use Information

We use the information we collect in various ways, including to:

  • Provide and maintain our event planning services
  • Process your payments and subscriptions
  • Manage guest lists and seating arrangements
  • Generate event analytics and reports (Pro and Enterprise plans)
  • Facilitate multi-event management (Pro and Enterprise plans)
  • Enable organization system features (Enterprise plan)
  • Improve and personalize our services
  • Communicate with you about your events and subscription
  • Prevent fraud and ensure security

3. Payment Processing

We process payments through various methods including bank transfers and digital payment platforms. While we do not store your complete payment information, we maintain records of transactions for accounting purposes. All payment processing is conducted through secure and trusted payment providers.

4. Data Storage and Security

We implement appropriate security measures based on your subscription tier:

  • Secure storage of event and guest information
  • Encrypted data transmission
  • Regular security updates and monitoring
  • Enhanced security measures for Enterprise customers

5. Your Data Protection Rights

You have the right to:

  • Access your personal information
  • Correct your personal information
  • Delete your account and associated data
  • Export your event and guest data
  • Restrict processing of your information
  • Object to data processing

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and, for significant changes, sending a notification to the email associated with your account.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at steven@printrail.com